Shipping Options

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Last updated October 1, 2023

SHIPPING AND DELIVERY OPTIONS

DOMESTIC SHIPPING

FREE Standard shipping with orders over $50

USPS Ground - starts at $4.75 & up (calculated by weight)

USPS Priority - starts at $10.20 & up (calculated by weight)

USPS Priority Express - starts at $28.75 & up (calculated by weight)

PROCESSING TIME

Orders are processed within 3-5 business days excluding weekends and holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

CANCELLATIONS

After an order is placed or submitted, processing time begins and the order cannot be canceled. If there are any questions about canceling an order, please Contact Us.

RETURNS

Returns will be accepted within 30 days from the original purchase date. You can find our Returns & Refunds Policy here.

DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

DAMAGED ORDERS

Yellow Leaf Candle Company LLC is not liable for lost, stolen or damaged products after the order has been placed in the hands of the shipping carrier. 

SHIPPING RESTRICTIONS

Orders cannot be shipped to P.O. Boxes or APO/FPO addresses. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

CONTACT

For any questions about this shipping policy, please email info@yellowleafcandlecompany.com or use our Contact Us form.